Privacy Policy

1. Collection and use of personal information

When you use the services of the TiedIntention mall, we may request you to provide personal information. The TiedIntention mall will use this information in accordance with this Privacy Policy. You are not required to provide the personal information we request, but in many cases, if you choose not to provide it, we will be unable to offer you our products or services, nor will we be able to respond to any questions you may have.

Below are some examples of the types of personal information that TiedIntention may collect and how we use such information:

II. What personal information do we collect

When you create an account, purchase a product, download software updates, or contact us, we may collect various information, including your name, mailing address, phone number, email address, contact preferences, and other relevant information.

When you purchase products or gift cards on TiedIntention's online store, TiedIntention may collect information you provide that relates to the aforementioned individuals, such as name, mailing address, email address, and phone number. TiedIntention will use this information to fulfill your requests, provide relevant products or services, or for anti-fraud purposes.

In certain jurisdictions, for the purpose of complying with legal requirements, we may request users to provide government-issued identification, but this is limited to a few situations, such as customs declaration.

IV. How do we use your personal information

We will promptly notify you of the latest product launches, software updates, and upcoming events. If you do not wish to be included in our mailing list, you can opt out at any time by updating your preferences.

We may use your personal information (such as email address or mobile phone number) to verify and confirm the identity of the user.

We may use personal information to send important notifications, such as order information related to purchases. As this information is crucial for communication between you and the mall, you cannot refuse to receive such information.

We will also utilize personal information for internal purposes, including auditing, data analysis, and research, in order to enhance the products, services, and communication with customers of TiedIntention Mall.

Our system integrates SDKs such as cn.jpush.android (Jiguang; Jiguang Push), com.huawei.hms (Huawei; Huawei Push), com.alipay (Alipay; AliPay QR Code; AliExpress Credit Real-name Authentication; Sesame Authentication), and com.tencent.bugly (Bugly; Tencent Bugly), which will push messages to you when the app sends system updates.

V. Collection and Use of Non-Personal Information

We also collect data that, on its own, cannot be directly linked to any specific individual. We may collect, use, transfer, and disclose non-personal information for any purpose. Below are some examples of the non-personal information we may collect and how we use it.

We collect information such as occupation, language, postal code, area code, unique device identifier, referral URL, location, and the time zone in which users are located when using our products, so that we can better understand customer behavior and improve our products, services, and advertising.

We collect information related to customer activities on our website. We aggregate this information to help us provide more useful information to our customers and understand which parts of our website, products, and services they are most interested in. For the purpose of this privacy policy, aggregated data is considered non-personal information.

We may collect and store detailed information about how you use our services, including search queries. Such information may be used to improve the results provided by our services, making them more relevant. Typically, this information does not involve your IP address, except in the following rare cases: we need to ensure the quality of services provided over the Internet.

VI. Cookies and other technologies

The TiedIntention online store, or emails and advertisements, may utilize cookies and other technologies, such as pixel tags and website beacons. These technologies assist us in gaining a deeper understanding of user behavior, revealing which sections of our website are visited, and gauging the effectiveness of advertisements and web searches for improvement. The information gathered through cookies and other technologies is deemed non-personal information by us. However, if local laws deem Internet Protocol (IP) addresses or similar identifiers as personal information, we will also consider such identifiers as personal information. Likewise, for the purposes of this Privacy Policy, when non-personal information is utilized in conjunction with personal information, we treat the combined information as personal information.

Like most internet services, we also automatically collect certain information and store it in log files. This type of information includes IP address, browser type and language, operating system, date/time stamp, etc.

We use this information to understand and analyze trends, manage the website, understand user behavior on the website, improve our products and services, and collect overall audience characteristics information of the user base. TiedIntention Mall can use such information for our marketing and advertising services.

Pixel tags allow us to send emails in a format readable by customers and inform us whether the emails have been opened. We can utilize this information to reduce or eliminate the need to send emails to customers.

VII. Others

According to the laws, legal procedures, litigation, and/or requirements of public institutions and government departments within and outside your country of residence, it may be necessary for TiedIntention to disclose your personal information. If we determine that disclosure is necessary or appropriate for national security, law enforcement, or other matters of public importance, we may also disclose information about you.

If we determine that disclosure is reasonably necessary to enforce our terms and conditions or protect our operations or users, we may also disclose information about you. Additionally, in the event of a reorganization, merger, or sale, we may transfer all personal information we have collected to relevant third parties.

Protection of Personal Information TiedIntention places great importance on the security of your personal information. TiedIntention employs encryption technologies such as Transport Layer Security (TLS) to safeguard your personal information during transmission. When storing your personal data, we utilize computer systems with limited access permissions, which are deployed in facilities protected by physical security measures. Your account password is stored in an encrypted form, and the same applies when we utilize third-party storage space.

VIII. Privacy Issues

If you have any questions or concerns regarding the privacy policy or data processing of TiedIntention Mall, or wish to file a complaint about a potential violation of local privacy laws, please contact us. You can reach us at any time by calling the TiedIntention Mall support phone number.

When receiving privacy-related issues or requests for access/download, we will categorize the contacts and seek to address the specific issues or questions you raise. If your question involves a more significant matter, we may request additional information from you. All contacts raising more significant issues will receive a response. If you are dissatisfied with the response you receive, you may escalate your complaint to the relevant regulatory authority in your jurisdiction. If you consult us, we will provide information on relevant complaint channels that may be applicable based on your actual situation. TiedIntention Mall may update its privacy policy at any time. If we make significant changes to the privacy policy, we will post a notice and the updated privacy policy on our company website.

Permission description:

1. <android.permission.WRITE_EXTERNAL_STORAGE> is used to access user's SD card files. With user authorization, it is used in the personal center to modify avatars and to contact customer service for inquiries about product information before purchasing.

2. <android.permission.CAMERA> invokes the camera permission, which, with user authorization, is used in the personal center to modify avatars and to contact customer service for relevant product information before purchasing products, as well as to scan QR codes on the homepage to help participate in bargain, group purchase, and other product promotional activities.

3. <android.permission.RECORD_AUDIO> recording permission, which allows users to contact customer service and send voice inquiries about relevant product information before purchasing, provided that the user has authorized it